Outsourced IT in Canberra

Benefits of our outsourced IT services

As a decision-maker, it’s probably not a new concept to you to outsource some aspect of your business. Many companies outsource the work they do not have the bandwidth or expertise to do themselves.  Others choose to outsource because of the cost-savings.  

IT requires diverse and expansive technical knowledge in each of its core areas, such as networking, security, cloud computing, database management and more. Outsourcing your IT gives you access to all of these skill sets and areas of expertise, saving you time and money, and likely a lot of hassles.  As an outsourced IT company that offers a full suite of IT expertise and services, we are frequently sought out by businesses in the Canberra area.  

Some of the great benefits of outsourcing your IT to us include:

• Cost savings.  Save the investment and hassle of owning your network infrastructure.  Instead, you can lease hardware and software from us, and we’ll deal with the management of it.
• A full IT department.  With our outsourced IT support, you’ll have access to a complete IT team with comprehensive experience and expertise.
• Enterprise-level expertise.  No matter the size of your business, you’ll get top-notch support, leaving you more time to focus on growing your business instead of dealing with the management of your IT infrastructure.
• Scalability.  Your IT infrastructure can grow with your business without blowing your budget.
• Minimised downtime.   We proactively monitor your network 24x7 and respond immediately to a pending problem or equipment failure.
• Cost savings.  Our remote support helps to solve problems quicker, with lower energy usage, and reduced overall IT support costs.
• Efficient infrastructure.  Your business's IT processes can be housed wherever it makes the most sense. Your office, your cloud-based applications and your IT management can all be in different places for cost effectiveness, and optimal flexibility and performance.

‍

What our outsourced IT services include:

We can manage and support various aspects of your IT, including:

• Localised help desk support.  We make you feel like your help desk team is right down the hall. We do this by getting to know your business and implementing a strategy that keeps your systems running efficiently.
• Network security. Installing security software, managing user accounts and access levels, and monitoring threats
• Technical support. Troubleshooting IT problems and ensuring software is patched and up to date
• Hardware management. Ensuring that your hardware resources meets your business's demands
• Software-as-a-service. Building and maintaining software and leasing its use