There when you need us
Our highly qualified service desk and engineering teams are there to help when you need it. 24/7/365. We manage your IT end-to-end, taking pride in our exceptional customer service.
Full transparency
Our ticket management system makes it easy for you to keep track of where things are at. Log in to your company portal at any time to check on the status of support tickets so you don’t need to waste time chasing things up.
Proactive monitoring
We provide 24/7 systems monitoring to proactively manage your systems and keep things working at their best. In addition, systems are automatically patched and updated, all scheduled at a time to ensure minimal impact on your team.
Third-party liaison
With our application management support, we’ll take over any liaison with third parties that support other products, to get faster resolution. Your team can stay focused on what they do best.
All the help you need
Most of our packages include unlimited support, both remote and onsite, so your team members can contact us whenever they need, without having to go through a central point in your organisation. Because you’ll pay a fixed, per-user fee each month, you’ll know exactly what your IT spend is. We don’t use lock-in contracts, so you can adjust your service up and down as needs change and only pay for the number of users you have, or even change supplier if you want to move on.
